Privacy and refunds
Updated 1 November 2026.
What we store
- Account: your email and a hashed password, kept by Supabase in Stockholm (EU). We never see the password.
- Orders: what you bought, when, the amount and VAT, the country of your billing address and the Stripe payment reference. Card details stay with Stripe.
- Your own paintings: the description and any photo you send, in private storage, deleted 90 days after delivery.
- Emails: one welcome email and receipts, sent through Resend and Stripe. Emails about new albums only if you ticked the box, and we store the date you did. Every such email has an unsubscribe link, and you can switch it off under Account.
What we do not do
No advertising trackers, no selling of data, no newsletters you did not ask for. Analytics are off unless you allow them under cookie preferences.
Your rights
Ask for a copy of your data, correct it, or have your account deleted at any time through the contact page. Deleting the account removes your access to the files.
Refund policy
Albums, bundles and Everything. These are digital files delivered instantly. At checkout you agree that delivery starts right away and that the 14-day right of withdrawal under EU consumer law therefore ends. Because of that, we do not refund albums after they have been unlocked.
Something is wrong. A file that will not download, is damaged, or does not match its description is always fixed or replaced, and if we cannot fix it we refund it. Write to us with your receipt.
Your own paintings. Work starts when you pay. If you are not happy with the result, we repaint it as many times as needed instead of refunding.
Paid twice, or by mistake. Duplicate charges are refunded in full.
Who is responsible
Gesso, Stockholm, Sweden. Contact: [email protected].